Warrington Measurement And Controls FAQ:
Minimum order requirement: Warrington Measurement and Controls Inc. (hereafter “WMC”) has a minimum purchase amount of $100 net to customer.
What payment methods do we accept: WMC accepts credit cards which include VISA, Mastercard, and American Express. Company checks may be mailed to Warrington Measurement And Controls, PO Box 521, Oldwick, NJ 08858
How Do I Place An Order With WMC: Orders may be e-mailed to sales@warringtoncorp.com, faxed to 908-292-1022, or phoned in to 908-507-1100.
New Customers: Please include your company W-9, tax exempt info if it applies, and any additional info pertaining to your purchase. If you wish to establish payment terms with us, please contact us as noted above.
Shipping Costs: Please provide us with your preferred method of shipping. If you have a shipping account you would like us to use, please include those details. Most items are available to ship via UPS while other larger/heavier items may require an LTL freight shipment. We will insure the shipment for the purchase value. We do our best to provide an accurate estimate of shipping costs, but final costs may vary and, unless agreed at time of order, we cannot be held to fixed shipping costs.
Lead Times: These vary greatly depending on the product. Many valves and instruments are available to ship within 2-4 weeks. If you need it sooner, please let us know so we may do our best to accommodate. Custom orders are frequently longer so please be sure to check with us prior to order placement. For large projects, we often break these down in stages, working with the customer to meet their timeline for various phases of a project. We will give you our best estimate of lead time at the time of your order.
Orders With Approval Drawings: Approval drawings are usually available within about 2 weeks from time of placement, we will advise at the time of order. The shipping lead time is a function of when the approval drawings are received at WMC and sometimes does change from the time of the order placement and the time of receipt of approved drawings so please be aware.
What Information Is Needed To Place An Order: a detailed description of the item(s) you wish to order. If you have ordered this item with us before, you may include an earlier purchase order reference, and/or a manufacturer’s part no. and/or serial no. for the item. If it is something WMC has already quoted, please reference our quote no. and date on this quote. If you need to replace an item and are unsure of the detailed specs, perhaps you can e-mail us a photo of the item in question along with the name plate (if it is present on the item), this may be sent to sales@warringtoncorp.com.
Return Policy: This varies by the item and the manufacturer. Most manufacturers’ require a 25% restocking charge for standard (non-custom) orders and must be notified in advance of any return so they may issue a Return Material Authorization (RMA). Returns are typically not accepted after 60 days from time of shipment. Any returned materials must be in their original as new condition, must not have been installed in service, and should be returned in their original packaging. Customer orders are not returnable once they are shipped. If a custom order is cancelled prior to shipment, the cancellation charge depends upon the progress of the order at that time and will not, in most cases, be less than 35%. If order cancellation occurs near the final ship date, charges may be as much as 100% of the purchase order. The exact cancellation charges will be determined by the manufacturer.
Warranty: Most manufacturers’ warrant their products to be free from defects in material and workmanship under normal conditions of storage, handling, and use from delivery of the Product for a period of one year from the date of shipment. These vary depending on the product and manufacturer so please inquire prior to your purchase. In all cases, final warranty resolution shall be determined by the manufacturer.
WMC Terms and Conditions: WMC standard purchase order terms and conditions may be found here:
PURCHASE ORDER GENERAL TERMS AND CONDITIONS
1. Seller’s Acceptance of Order: Acceptance is limited to the terms stated herein, and any additional or different terms proposed by Seller are rejected unless expressly agreed to in writing by Buyer. Delivery of materials, other goods and/or performance of services in conformity herewith prior to written acceptance hereof and the acceptance of such goods and/or services by Buyer shall constitute a contract embodying all and only the terms stated herein.
2. Delivery: Time is of the essence in this order and, if delivery of conforming goods or performance of conforming services is not completed by the time(s) promised, Buyer reserves the right, in addition to its other rights and remedies, to cancel this order, to reject such goods or services in whole or in part on reasonable notice to Seller and/or to purchase substitute goods or services elsewhere. In the event Buyer should cancel or terminate through no fault of Seller, Buyer shall be responsible for all work in progress up to the time of cancellation, as well as any return or restock fees of materials purchased as determined by Seller, provided that if any materials purchased by Seller cannot be returned, Seller shall deliver such materials to Buyer. Any provisions herein for delivery of goods or performance of services by installments shall not be construed as making the obligations of Seller severable. Shipment sent C.O.D. without Buyer’s written consent will not be accepted and will be at Seller’s risk.
3. Acceptance; Warranties: In addition to all warranties and remedies available under law, Seller hereby makes the following warranties and agreements, which warranties shall survive the delivery, inspection, acceptance, or payment for the goods or services:
(a) All goods and services shall be received subject to Buyer’s inspection, testing, approval, and acceptance at Buyer’s premises notwithstanding any inspection or testing at Supplier’s premises or any prior payment for such goods or services. All goods and services covered by this order shall conform to the specifications, drawings, samples or other descriptions specified by Buyer and shall be merchantable, fit for the purposes intended, and free from defects in workmanship and material. Services provided shall be performed in accordance with good workmanlike standards. Defects in workmanship and material shall not be deemed waived by Buyer’s failure to notify Seller upon receipt of goods, inspection, or completion of services, or by payment of invoice provided, however, that Buyer has 60 days from date of receipt of goods to notify Seller in writing of any defects or non-conformance issues. If Buyer has not notified Seller in writing during this 60-day period of any non-conformance or defects, the goods and services shall be deemed to have Buyer’s acceptance.
(b) . Goods and services rejected by Buyer as not conforming to this order or specifications, whether provided by Buyer or furnished with the goods, may be returned to Supplier at Supplier’s risk and expense and, at Buyer’s request, shall immediately be repaired or replaced.
(c) The goods will not infringe any third party’s intellectual property rights. Seller shall indemnify, defend and save harmless Buyer, its officers, employees, customers of any tier and their respective successors and assigns, or any of them, from and against any and all liability, damage, loss, cost or expense incurred in connection with any claim, suit or action for actual or alleged infringement of any such rights.
(d) If Seller breaches any of the foregoing warranties, or the goods or services are otherwise defective or non-conforming, during a period of one (1) year from date of shipment of goods, Seller shall, at Buyer’s option, promptly repair, or replace such goods or services. Seller shall bear the cost of shipping and shall bear the risk of loss of all defective or non-conforming Items while in transit.
4. Loss In Transit and Environmental Responsibility: Title and risk of loss in transit shall not pass to Buyer until delivery to Buyer (or to carrier designated by Buyer in cases where shipment is made F.O.B. Seller’s shipping point). All shipping shall be in accordance with all applicable federal, state, provincial or local laws or regulations, including but not limited to U.S. Department of Transportation and U.S. Environmental Protection Agency regulations for hazardous substances. Buyer shall not be liable for any discharge, spill, loss, damage or other incident, including but not limited to, expense for any clean-up costs, involving any materials transported hereunder prior to completion of such delivery.
5.Contingencies: Neither party shall be responsible for its failure to perform due to causes beyond its reasonable control, such as acts of God, fire, theft, war, riot, embargoes, or acts of civil or military authorities. If delivery of goods or performance of services are to be delayed by such contingencies, Seller shall immediately notify Buyer in writing and Buyer may either: (i) extend time of performance; or (ii) terminate all or part of the uncompleted portion of the Purchase Order at no cost to Buyer. Upon such termination, Buyer assumes cost for all work in progress, as well as any return or restock fees of materials purchased as determined by Seller, provided that if any materials purchased by Seller cannot be returned, Seller shall deliver such materials to Buyer.
6. Governing Law: Forum: This order shall be governed by the laws of the state where the goods are to be utilized or the services performed, including the applicable Uniform Commercial Code of New Jersey. Unless otherwise indicated by the context, whenever a term used in this order is defined in the Uniform Commercial Code, the definition contained therein is controlling as to the meaning of the term. The parties agree to submit to the exclusive jurisdiction of the courts of the state of New Jersey in connection with any controversy arising hereunder.
7. Modification: No modification of this order shall be effective without Buyer’s written consent. No course of prior dealing, no usage of the trade and no course of performance shall be used to modify, supplement or explain any terms used in this order.
8.Termination: Buyer reserves the right to terminate this order at any time with respect to undelivered goods or unperformed services by written notice (including email) or oral notice confirmed in writing. Upon such termination. Buyer shall be responsible for all work in progress up to the time of cancellation, as well as any return or restock fees of materials purchased as determined by Seller. provided that if any materials purchased by Seller cannot be returned. Seller shall deliver such materials to Buyer.
9. Compliance: Seller represents and warrants that the prices charged, and the goods and/or services covered by this order, comply with all applicable laws and regulations in effect at time of quotation. sale, delivery and performance. If this order shall require the presence on Buyer’s property (whether owned or leased) of Seller’s employees, subcontractors or others under Seller’s control, Seller shall comply, and cause its subcontractors to comply. with all applicable regulations and rules of such premises, including, without limitation. those relative to the environment. safety and fire prevention.
10. Survival. The provisions of Sections: 2, 3, 4, 5, 6, 10, and 11 shall survive the delivery and acceptance of the goods or services or the termination of this order, for a period of one year from the date of Buyer’s acceptance (or Buyer’s deemed acceptance per Section 3(a).
11. Insurance, Indemnification: (a) Without limiting or qualifying Seller’s liabilities, obligations, or indemnities otherwise assumed by Seller pursuant to this order, Seller hereby agrees that before commencing any work it will obtain and maintain, and cause its subcontractors, if any. to obtain and maintain, Insurance Policies with unimpaired limits of coverage of no less than the following:
(i) Workers’ Compensation and Occupational Diseases, including Employer’s Liability, subject to a limit no less than $500,000 or the statutory requirements whichever is greater.
(ii) Comprehensive General Liability lnsurance, including products, completed operations, premises and contractual liability endorsements, with limits of at least $2,000,000 for each occurrence.
(iii) Comprehensive Automobile Liability insurance with limits for bodily injury and property damage combined of
$2,000,000. This coverage shall include insurance for non-owned and hired vehicles.
(iv) Seller agrees to insure (or self-insure) all loss or damage to any work of Seller prior to acceptance, and any owned or leased tools, vehicles and equipment.
All of the above insurance shall be written through a company or companies satisfactory to Buyer, shall name the Buyer and, where applicable, Owner as additional insureds (except under Statutory Part I of the Workers’ Compensation and Occupational Diseases Insurance). All of the insurance coverage provided by Seller will be primary to, and not contributing with, any other available insurance coverage of Buyer and Owner and shall contain a waiver of any rights of subrogation in favor of Buyer and Owner. Seller shall provide Buyer certificates of insurance prior to commencing any work hereunder evidencing the procurement of the above insurance. The certificates shall obligate the Insurer to notify the Buyer at least thirty (30) days in advance of effective date of any modification and/or cancellation.
12. Dispute Resolution. All disputes arising directly under the express terms of this order or the grounds for termination thereof shall be resolved as follows: The senior management of both parties shall meet to attempt to resolve such disputes. If the disputes cannot be resolved by the senior management, either party may make a written demand for formal dispute resolution and specify therein the scope of the dispute. Within thirty (30) days after such written notification, the parties agree to meet for one (1) day with an impartial mediator and consider dispute resolution alternatives other than litigation. If an alternative method of dispute resolution is not agreed upon within thirty (30) days after the one day mediation, either party may begin litigation proceedings.