Return Policy: 

This varies by the item and the manufacturer.  Most manufacturers’ require a 25% restocking charge for standard (non-custom) orders and must be notified in advance of any return so they may issue a Return Material Authorization (RMA).  Returns are typically not accepted after 60 days from time of shipment.  Any returned materials must be in their original as new condition, must not have been installed in service, and should be returned in their original packaging.  Customer orders are not returnable once they are shipped.  If a custom order is cancelled prior to shipment, the cancellation charge depends upon the progress of the order at that time and will not, in most cases, be less than 35%.  If order cancellation occurs near the final ship date, charges may be as much as 100% of the purchase order.  The exact cancellation charges will be determined by the manufacturer.

Warranty: 

Most manufacturers’ warrant their products to be free from defects in material and workmanship under normal conditions of storage, handling, and use from delivery of the Product for a period of one year from the date of shipment.  These vary depending on the product and manufacturer so please inquire prior to your purchase.  In all cases, final warranty resolution shall be determined by the manufacturer.